Social skills are very important at work and something
probably all of us have thought about at some time – shaking hands, using the
correct greeting or knowing what to say as small talk if you are stuck in the
lift with boss.
A survey by Debretts, who has been teaching etiquette in the
United Kingdom for more than 200 years and therefore presumably has a vested
interest in the subject, found that school leavers and new graduates are
lacking in this department and do now know how to ‘behave’ correctly.
Their major concern was people using their mobile phones
during the day to send texts or see what their friends were up to as well as an
inability to spell correctly. Debretts asked 58 senior executives for their
opinions and 75% responded that being so used to communicating with other
people via the internet or mobile phones had an impact on workers talking to
other people, and this in turn affects their ability to form working
relationships with work colleagues and clients.
Also highlighted were young employees coming in to work
still feeling the effects of the night before or not dressed appropriately. Therefore,
Debretts are now offering day and residential courses in order to teach people
social skills at work. For those who are deadly serious about improving their
communication and etiquette skills, the courses start at an eye-watering
£1,000. Who said manners don’t cost anything?!
Visit us at Proud To Be A...
Visit us at Proud To Be A...
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